Category: Testimonials

  • Great Culture and the Best Customer Service

    Good morning Chris, Based on our phone conversation yesterday on July 23,2013, I would like to recognize Ryan.P (Pierce not sure about his last name) as he provided the best customer service to me. On Monday July 22 ,2013, I realized that my car’s power is out.

  • Gaining Trust, One Customer At A Time

    Gents. I wanted to extend my thanks for the incredible service my wife and I both received from the dealership in the last few weeks. Great prices, amazing service and you all went above and beyond what we have ever experienced at any dealership in the past. I was impressed and you certainly gained my trust…

  • The Right Truck For The Job

    Hey Fellas, Once again a big thanks for your help with my truck last week. We were not able to start any work on the in-law’s place in High River this weekend as they have still not been let back in to the city by the RCMP. However, we did help a few people in…

  • A Message To Us From Isaac

    Hi Chris, I’d like to thank you and your staff for the very good service that I received for my vehicle on June 24th & 25th.  We just got back home several days from south, and I had a message on my answering machine about the service that you guys did.  Indeed, you guys at Gateway…

  • Words of Appreciation

    Re: Mr. Troy Vinthers Service Consulant Gateway Toyota I am writing to commend this gentleman for the excellent service he has provided my wife and I over several years. He is truly a diamond for your company of true professional, knowledgeable and always eager to serve in a warm, patient, and efficient manner. I marvel at his ability…

  • Sandy received excellent service at Gateway Toyota

    A few weeks ago as I was driving into Edmonton, my RAV4 started to shake.  The engine light came on along with various other lights but I made it to Gateway Toyota.  Veronica in the Service Department was very helpful. 

  • “I love my Gateway Toyota”

    __________________________________________________ Do you trust your car dealer enough to recommend them to friends and family? Purchasing a new vehicle is a decision that most of us put a lot of consideration into. Are you thinking about that right now? Is the dealership you purchase your vehicle from also the same place you intend to get…

  • “I will be buying and servicing my vehicles at your dealership.”

  • Manilia describes the service as “exceptional!”

    October 31, 2012 To Chris, Lois, Troy and Rocky and the rest of the service team at Gateway Toyota, I recently came in with my Sienna for a minor service and again was astounded by the great service I received. When I mentioned that I had forgotten to load my winter tires, Troy worked it…

  • Buying a vehicle is a stressful and sometimes overwhelming process.

    October 24, 2012 Good Morning Wayne, I just thought I’d touch base, and tell you that so far. we absolutely are CRAZY for our new van!!  It’s a great vehicle.  Your service was fantastic, and Carlos was a pleasure to deal with. I was in touch with 4 different Toyota dealerships in the city, over…