From: Brad Gerrand
Sent: Saturday, September 04, 2010 1:37 PM
To: Neal Gratton
Subject: Excellent reference for Troy Baker
Importance: High
Greetings,
This is to give an Excellent reference for Troy Baker … although I probably bought the lowest priced car on your lot, I received superb service as if it were the most expensive car on your lot … and his followup was as well courteous and thorough … you are fortunate to have such a personable member of youjr team … WELL DONE!! … I am a very satisfied customer … brad gerrand … 1998 Taurus …
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