From: Brandon Scott
Sent: Wednesday, January 23, 2012 9:15 AM
To: Neal Gratton
Subject: Job Well Done
Good Morning Neal,
I am emailing you to recognize the outstanding efforts by your Gateway Toyota staff. We purchased a Tundra from Andrew Holden last year and were very satisfied with the experience. Thus when the need for another Toyota vehicle arose the choice was clear; although the circumstances were a little different this time because I wanted to surprise my wife with a 4Runner for Christmas. This was not an easy undertaking however it was pulled-off seamlessly thanks to the help of Andrew Holden & Amanda Lakusta. Even Rick Janes was there for the delivery taking a few pictures of the special occasion. The 4Runner had balloons, a red bow, and my wife was thoroughly surprised.
Thank you for making this moment one that we can share with our family and friends for years to come. Wishing you and your staff a successful 2012!