Category: Testimonials

  • This just reaffirms why I am always willing to recommend Gateway

    From: Terri-Lynn Sent: Wednesday, January 04, 2012 11:30 AM To: Neal Gratton Subject: Mr. Doug Flanders Attention: Mr. Neal Gratton, I have been a customer at Gateway Toyota since 2000 when I purchased a 4Runner and returned again in February 2011 to purchase another 4Runner. I was in to see Mr. Doug Flanders of your…

  • Service Recognition

    From: Randy Yeo Sent: Tuesday, December 20, 2011 8:53 AM To: Neal Gratton Subject: Service Recognition I would like to commend Gateway Toyota and especially Doris Eacott and Doug Dickson for their outstanding service. I recently had my 2011 Toyota Highlander in for an aggravating noise in the headliner that could not be located or…

  • “Toyota is a much better product than most others out there.”

    From:Marc Gauthier Sent: Thursday, September 22, 2011 11:11 AM To:Rob Wood Subject: Second Delivery Event To Gateway Toyota: I attended the second delivery event last night. I was impressed by the event iteself and the introduction to some of the people at Gateway I will be dealing with in the future. (not many dealerships do…

  • I want Gateway Toyota to be “the first” to service our new RAV

    From: Erwin Sumcad Sent: Wednesday, December 08, 2010 10:55 AM To: Andrew Holden Subject: Satellite radio and survey Hey Andrew, how’s it going? Hope you’re doing well and selling them cars!! First of all, I just want to say how grateful I am for the positive overall experience that you have given me and Rosaly.…

  • Low price and high quality service combine!

    From: Brad Gerrand Sent: Saturday, September 04, 2010 1:37 PM To: Neal Gratton Subject: Excellent reference for Troy Baker Importance: High Greetings, This is to give an Excellent reference for Troy Baker … although I probably bought the lowest priced car on your lot, I received superb service as if it were the most expensive…

  • Mike will always bring his business to Gateway 🙂

    From: Gallant, Michael Sent: Tuesday, August 10, 2010 8:53 AM To: Neal Gratton Subject: RE: Please Advise re. my truck purchase Good morning Neal, I was down to Edmonton yesterday evening to pick up my Tundra, and I must say I was more than impressed with the work that your guys did. The truck looked…

  • I have not come across another mechanic who is so polite and customer focused.

    From: DEEPAK DAVE Sent: Wednesday, October 28, 2009 8:51 AM To: Rob Wood Subject: Commendation Message for Rob Wood Hi Rob, I am a customer at Gateway Toyota and would like to commend a couple of your staff for their outstanding service and approach to customers: 1) Josh – Josh is in the Service Department…

  • Help for a “non-mechanical mind and ‘little shoulders’.”

    From: Ms. Olivia Martins Sent: January 14, 2009 To: Mr. Doug Dickson Service Foreman Gateway Toyota Dear Mr. Dickson: Thank you for going the extra mile on my behalf with heat thermostat for my 2007 Corolla CE and most recently in solving frozen gasoline tank latch door (both problems a result of our Canadian drastic…

  • “Your dealership went further than expected.”

    From: Peter Nagtegaal Sent: February 10, 2008 To: Mr.Dan Moses Used Car Sales Manager Gateway Toyota Dear Mr. Moses, On Saturday, February 8 my husband and I paid for and picked up our “new to us” car. We found your dealership exceptional in it’s service in so many ways that I thought I would write…

  • Appreciation Of A Wonderful Sales-Person

    From: Fr. Vernon Regis Sent: May 9, 2007 To: New Vehicle Sales manager, Subject: Appreciation Of A Wonderful Sales-Person Dear Rob: In GREG GANDOKE, you have a wonderful gem of a sale-person. He is extremely courteous. His attitude is non threatening. His explanations about the intricacies of the vehicle are superb. He has an honest…